rsn6 Privacy Policy

1. Introduction and Scope

This Privacy Policy describes how rsn6 ("we," "us," or "our") collects, uses, discloses, and protects the personal information of individuals ("you" or "Members") who register for and use the rsn6 online betting platform. This Policy applies to all services provided by rsn6, including sports betting, live casino, slot games, togel (Indonesia's traditional numbers lottery), and related features accessible via our website and mobile-optimized interface.

By creating an rsn6 account or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this Privacy Policy, you must not use rsn6 services.

rsn6 is committed to protecting your privacy and handling your personal data in accordance with international best practices and applicable data protection laws. We take your privacy seriously and implement robust technical, administrative, and physical safeguards to ensure your information remains secure.

2. Data Controller and Contact Information

rsn6 acts as the data controller for the personal information we collect through the platform. If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

• Email: support [at] rsn6.cam
• Live Chat: Available 24/7 within your rsn6 account dashboard
• Subject Line for Privacy Requests: "Privacy Inquiry" or "Data Subject Request"

We aim to respond to all privacy-related inquiries within 7 business days. For data subject access requests (such as requests to view, correct, or delete your data), we may require identity verification before proceeding.

3. Information We Collect

rsn6 collects various categories of personal information to provide, maintain, improve, and secure our services. The information we collect includes:

3.1 Information You Provide Directly

• Account Registration Data: Full name, date of birth, email address, phone number, residential address, username, and password.
• Identity Verification (KYC) Data: Government-issued ID (KTP, passport, driver's license), proof of address documents (utility bills, bank statements), and selfie photos for identity verification.
• Payment Information: Bank account numbers, e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), card details (processed securely through encrypted payment gateways), transaction history, deposit amounts, and withdrawal requests.
• Communication Data: Messages sent to customer support via live chat, email, or WhatsApp, including the content of your inquiries and our responses.
• Preference Data: Language preferences, notification settings, deposit limits, responsible gaming settings, and marketing communication preferences.

3.2 Information Collected Automatically

• Device and Technical Data: IP address, device type and model, operating system, browser type and version, screen resolution, device identifiers (advertising ID, device fingerprint), and mobile network information.
• Usage Data: Pages visited, features used, time spent on platform, click patterns, search queries, games played, bet history, win/loss records, session duration, referral sources, and navigation paths.
• Cookies and Tracking Technologies: Session cookies, preference cookies, analytics cookies, and similar technologies. See Section 9 for more details on cookies.
• Location Data: Approximate geographic location derived from IP address to ensure compliance with regional restrictions and provide localized services.

3.3 Information from Third Parties

• Payment Providers: Transaction confirmation, payment success/failure status, and anti-fraud data from BCA, BRI, BNI, Mandiri, and e-wallet providers.
• Game Providers: Game session data, betting outcomes, and RTP (Return to Player) statistics from partner studios such as Pragmatic Play, Evolution Gaming, NetEnt, and Microgaming.
• Fraud Detection Services: Device reputation scores, behavioral analytics, and fraud risk assessments from specialized security vendors.
• Affiliate Partners: Referral codes, traffic source information, and attribution data if you accessed rsn6 through an affiliate link.

4. How We Use Your Information

rsn6 uses the personal information we collect for the following purposes:

4.1 Service Delivery and Account Management

• To create and manage your rsn6 account.
• To process deposits, withdrawals, and other financial transactions.
• To enable you to place bets, play games, and access all rsn6 features.
• To provide customer support and respond to your inquiries.
• To authenticate your identity and prevent unauthorized account access.

4.2 Legal and Regulatory Compliance

• To verify your age (minimum 21 years) and identity as required by our licensing obligations.
• To conduct Know Your Customer (KYC) and anti-money laundering (AML) checks.
• To detect and prevent fraud, money laundering, bonus abuse, and other illicit activity.
• To comply with legal obligations, court orders, and requests from regulatory authorities.
• To maintain records for audit and compliance purposes as required by law.

4.3 Platform Security and Improvement

• To monitor and analyze platform usage patterns to improve user experience and performance.
• To detect and prevent technical issues, bugs, and security vulnerabilities.
• To conduct A/B testing and develop new features and services.
• To generate anonymized and aggregated analytics for business intelligence.

4.4 Marketing and Communication

• To send you promotional offers, bonuses, and updates about rsn6 services (with your consent).
• To notify you of account activity, transaction confirmations, and security alerts.
• To provide personalized recommendations based on your betting preferences and history.
• To conduct customer satisfaction surveys and gather feedback.

4.5 Responsible Gaming

• To enforce deposit limits, loss limits, and session time reminders you have set.
• To identify potential problem gambling behavior and intervene when appropriate.
• To process self-exclusion requests and prevent access during cooling-off periods.

5. Legal Basis for Processing

rsn6 processes your personal information based on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., to provide rsn6 services as outlined in the Terms & Conditions).
• Legal Obligation: Processing is required to comply with applicable laws, including age verification, KYC/AML regulations, tax reporting, and licensing requirements.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, service improvement, and internal analytics, provided these interests do not override your privacy rights.
• Consent: For marketing communications and certain optional data processing activities, we rely on your explicit consent, which you may withdraw at any time.

6. Data Sharing and Disclosure

rsn6 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information with the following categories of recipients:

6.1 Service Providers and Business Partners

• Payment Processors: Banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja), and card payment gateways to process deposits and withdrawals.
• Game Providers: Licensed game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Pocket Games Soft, Spribe) that power rsn6's casino and slot offerings.
• Identity Verification Services: Third-party KYC/AML vendors that verify your identity documents and conduct fraud screening.
• Cloud Hosting and IT Infrastructure: Secure data center providers that host rsn6 servers and databases.
• Customer Support Tools: Live chat software and CRM systems used to manage support tickets and communications.
• Analytics and Marketing Platforms: Tools used to measure site performance, user behavior, and campaign effectiveness (with anonymization where possible).

6.2 Legal and Regulatory Authorities

We may disclose your information to law enforcement agencies, regulatory bodies, courts, or government authorities if required by law or if we believe in good faith that disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or regulatory request.
• Protect the rights, property, or safety of rsn6, our Members, or the public.
• Detect, prevent, or investigate fraud, money laundering, or other illegal activity.
• Enforce our Terms & Conditions or other agreements.

6.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or part of rsn6's assets, your personal information may be transferred to the acquiring entity. We will notify you of any such transfer and ensure that the acquiring entity is bound by this Privacy Policy or provides equivalent protections.

7. Data Retention

rsn6 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

Data Type	Retention Period	Reason
Account registration data	For the lifetime of the account plus 7 years after closure	Legal compliance and audit requirements
KYC documents	7 years after account closure	AML and regulatory obligations
Transaction history	7 years after transaction date	Financial record-keeping and tax compliance
Betting and game history	5 years after account closure	Dispute resolution and compliance
Communication logs	3 years after last interaction	Customer service quality and dispute resolution
Marketing consent records	Until consent is withdrawn, then 1 year	Proof of consent for regulatory audits
Technical logs and cookies	6–12 months	Security monitoring and fraud prevention

After the applicable retention period expires, we securely delete or anonymize your personal information in accordance with industry best practices. Anonymized data (which cannot be used to identify you) may be retained indefinitely for statistical and analytical purposes.

8. Data Security

rsn6 implements industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• Encryption: All data transmitted between your device and rsn6 servers is encrypted using 256-bit SSL/TLS protocols. Sensitive data at rest (such as passwords and payment details) is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized rsn6 personnel on a need-to-know basis. All employees undergo background checks and sign confidentiality agreements.
• Secure Infrastructure: rsn6 servers are hosted in certified data centers with physical security controls, redundant power and network systems, and 24/7 monitoring.
• Firewalls and Intrusion Detection: Our network is protected by enterprise-grade firewalls, intrusion detection systems, and DDoS mitigation services.
• Regular Audits: We conduct regular security audits, penetration testing, and vulnerability assessments to identify and remediate potential weaknesses.
• Incident Response: We maintain an incident response plan to quickly detect, contain, and respond to any data breaches or security incidents.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your rsn6 login credentials and for any activity that occurs under your account. If you suspect unauthorized access, contact us immediately.

9. Cookies and Tracking Technologies

rsn6 uses cookies, web beacons, and similar tracking technologies to enhance your experience, analyze platform usage, and deliver personalized content. A cookie is a small text file stored on your device that helps us recognize you on subsequent visits.

9.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function properly. These cookies enable core features such as account login, session management, and security.
• Performance Cookies: Collect anonymized data about how you use rsn6, such as pages visited and time spent on site. This helps us optimize performance and identify technical issues.
• Functionality Cookies: Remember your preferences (e.g., language selection, display settings) to provide a more personalized experience.
• Marketing Cookies: Track your browsing behavior to deliver relevant promotional offers and measure the effectiveness of our marketing campaigns.

9.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to block or delete cookies, but please note that disabling essential cookies may impair platform functionality and prevent you from accessing certain features. You can also opt out of marketing cookies through your rsn6 account settings.

10. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete information.
• Right to Erasure: You may request that we delete your personal information, subject to legal retention obligations.
• Right to Restriction: You may request that we limit the processing of your information in certain circumstances.
• Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object to the processing of your information for marketing purposes or based on legitimate interests.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at support [at] rsn6.cam with the subject line "Data Subject Request." We will respond within 30 days and may require identity verification before processing your request. Please note that certain requests (such as erasure) may not be possible if we are legally required to retain your information.

11. Children's Privacy

rsn6 services are strictly intended for individuals aged 21 and older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we have inadvertently collected information from a minor, we will immediately delete such information and close the associated account. If you believe a minor has accessed rsn6 services, please contact us immediately.

12. International Data Transfers

rsn6 operates internationally and may transfer your personal information to servers located outside Indonesia for processing and storage. When we transfer data internationally, we ensure that appropriate safeguards are in place, such as:

• Transferring data to jurisdictions recognized as providing adequate data protection.
• Implementing standard contractual clauses approved by relevant data protection authorities.
• Ensuring that our service providers are bound by equivalent privacy and security obligations.

By using rsn6 services, you consent to the transfer of your information to countries outside Indonesia, including countries that may have different data protection laws than Indonesia.

13. Third-Party Links

The rsn6 platform may contain links to third-party websites, services, or content (such as game provider sites or payment processor login pages). This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

rsn6 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you by email, through a notification in your account dashboard, or by posting a prominent notice on the rsn6 homepage. The "Last Updated" date at the top of this Policy indicates when the most recent changes were made.

Your continued use of rsn6 services after we publish or communicate changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Policy periodically to stay informed about how we protect your information.

15. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact our privacy team:

• Email: support [at] rsn6.cam (Subject: "Privacy Inquiry")
• Live Chat: Available 24/7 within your rsn6 account
• Response Time: We aim to respond to all privacy inquiries within 7 business days

For data subject access requests, please include "Data Subject Request" in your email subject line and provide sufficient information to verify your identity.